Faq & Login

How do I login into online ordering?

The ability to purchase items is only available to  Dio Community(Students, Parents, Staff and Old Girls). To purchase items online please log on to DioConnect using your personal login.  Can’t remember your login or password? Get in touch with the team at ISS ISSHelpdesk@diocesan.school.nz.

How do I make a purchase online?

  1. Your order – can be adjusted anytime while you shop, just click on the “VIEW CART” icon located at the top right of the screen. When you’re ready to purchase, just click on “Proceed to Checkout”.
  1. Login to Your Account – use your school login.
  1. Billing and Shipping – ensure that you have both your billing and delivery address details on hand. You will also have the option to collect your purchase from the Dio Shop.
  1. Review Order and Payment – ensure that you have your credit card handy to enter your card number, expiry date and security code, which are required to process your payment.
  1. Confirmation – once your transaction has been approved, a receipt page complete with an order number is presented as confirmation of your purchase. These details will also be sent in the form of a tax invoice/receipt by email. A packing slip which outlines your order will also be included when your parcel is delivered.

What methods of payment do you accept?

Payment can be made by Credit Card (Visa, MasterCard), Debit Card (Visa, Master Card).

Is it safe to buy online with my credit card?

We use the highest level of online security to ensure that online shopping with your credit card is safe.

When do I purchase my uniform?

Any time prior to the first day of school. Please note the shop is very busy at the start of the year and at the change-over between seasons. Term 1 to 2 and Term 3 to 4.  We encourage Year 10 students to purchase their Year 11 uniform before the end of term 4.

Where do I purchase my uniform?

All uniform items are available from the school’s on-site uniform shop or online.

Where is the uniform shop?

The Dio Shop is located within the multi-purpose sports turf/car-park complex, adjacent to the Aquatic Centre. Visitor parking is available, on the left at the Clyde Street entrance to the school.

Collecting orders purchased online?

Online orders can be collected from the Dio Shop during store opening hours. Please ensure that you bring either your student ID card or the Credit Card used to complete the online purchase, for verification when collecting your items. For security purposes, purchases will not be released unless this is provided.

To arrange for another person to collect the goods on your behalf, please provide the name and details of the person who will be attending Dio Shop in the “ORDER NOTES” field at checkout.

What are the shop opening hours?

School term, Monday to Friday 8am to 4pm .

School holidays 10am to 4pm

These hours may be reviewed from time to time and we recommend checking the Dio Portal.

Special sizes

Special sizes are custom made for students who don’t fit the regular sizes available. Please consult with a staff member at the Uniform Shop for prices, timeframe and procedure.

Where do I purchase a Pinnie Pack?

May be purchased from the Junior School Office.

Where do I buy a school bag?

Years 0-6 – Navy Junior School bags are available at the Dio Shop or online.

Years 7-13 – Plain Navy or Black school bags (back packs) are available from the Dio Shop or can be privately purchased. No bright colours are permitted.

Are second hand uniforms available to purchase?

Dio Shop has a limited range of second hand uniforms available. Second hand uniforms cannot be purchased online. No refunds or exchanges will be offered for second hand items. A carpark sale of second hand uniforms is held twice a year and information will be posted on Dio portal and Dio Beat.

What uniform items can be purchased outside of school?

School shoes, black opaque stockings, black and white school socks, black footlets, navy and red football/hockey socks, swimming goggles, hair accessories, navy underwear, school backpack for students Year 7-13,umbrellas,towels,navy thermals.

I have an issue with an item I received?

Please refer to our Exchange and Refunds page. Click here

Please address your parcel to:

By courier:       

Diocesan School for Girls
Attention: Dio Shop
Clyde Street,
Epsom,
Auckland 1051

By post:         

Diocesan School for Girls
Attention: Dio Shop
Private Bag 99939
Newmarket 1149